15 Year

The Platinum Promise Plan

Good grass, don't cut it. We protect it.

Every LawnLogic installation is backed by our industry-leading 15-Year Platinum Promise Plan. We don't just install your turf — we stand behind it for over a decade. That's real confidence, from a real family.

What's Covered

Built to Last. Guaranteed.

Our 15-year warranty covers the things that matter most — so you can enjoy your yard worry-free for years to come.

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Turf Materials

Full coverage on turf fiber integrity, backing strength, and product defects. If the turf itself fails, we make it right.

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Installation Labor

Our workmanship is guaranteed. If something was done wrong during install — seams, grading, drainage — we come fix it, no charge.

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UV Stability

Premium UV inhibitors protect your turf from color fading. Your yard will look just as vibrant years from now as the day we installed it.

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Transferable

Selling your home? No worries. Our warranty transfers to the next homeowner — adding real value to your property.

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Drainage System

Proper drainage is part of every LawnLogic install. If our drainage work fails, we'll come back and correct it at no cost.

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Seam Integrity

Our seaming work is guaranteed. If a seam separates due to our workmanship, we'll repair it — period.

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Base & Subgrade

We build a rock-solid foundation. If settling or shifting occurs due to our base work, we'll repair and re-level.

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Free Inspections

Concerned about your turf? Schedule a free warranty inspection anytime during your coverage period. We'll come take a look.

Warranty Claims

How the Process Works

Filing a claim is simple. We want to make this as easy as possible for you.

1

Submit Your Claim

Fill out the service request form below with details about the issue and upload photos if you can.

2

We Review & Schedule

Our team reviews your claim within 48 hours and schedules a free on-site inspection at a time that works for you.

3

We Fix It

If the issue falls under warranty, we handle the repair at no cost to you. Simple as that — the Broadhead promise.

What's Not Covered

To keep things transparent, here's what falls outside our warranty coverage. We believe in being upfront — no surprises, ever.

  • Normal wear patterns in high-traffic areas (walkways, play zones)
  • Damage from window or door reflections (magnified heat)
  • Weed growth through or around turf edges
  • Pet odors or staining (maintenance tips provided at install)
  • Damage caused by humans, pets, or wildlife (tears, burns, etc.)
  • Acts of nature — storms, flooding, lightning, earthquakes
  • Turf matting or flattening from heavy furniture left in place
  • Changes to irrigation systems made after installation
  • Damage from chemicals, paint, solvents, or fire
  • Underground utility or wire damage during third-party work
  • HOA disputes, zoning violations, or municipal ordinance issues
  • Modifications or repairs made by anyone other than LawnLogic
Not sure if your issue is covered? Don't stress — just submit a claim below or give us a call at (706) 701-8873. We'll always give you an honest answer and do our best to help, even if it's outside warranty.

Service Request

Submit a Warranty Claim

Fill out the form below and our team will review your request within 48 hours. Photos help us assess the issue faster.

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Click to upload photos or drag & drop

JPG, PNG up to 10MB each (max 5 photos)

✓ Reviewed within 48 hours ✓ Free on-site inspection ✓ No hidden fees

Not a Customer Yet?

Experience the LawnLogic difference — premium turf, honest pricing, and a 15-year warranty that actually means something. Let's talk about your project.

Claim Received!

Thanks for reaching out. Our team will review your warranty claim and get back to you within 48 hours to schedule an inspection.

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